Privacy Policy

CharterHire.io (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access or use our website, services, or make bookings through CharterHire.io.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email, phone number, billing information, travel preferences, passport or ID details when booking charters.
• Technical Data: IP address, browser type, device information, operating system, pages visited, and usage patterns.
• Payment Information: Credit card or other payment details, processed securely through our payment partners.
• Communications: Correspondence with us via email, chat, phone, or other channels.

2. How We Use Your Information

We use your data to:

• Provide and manage your bookings and travel requests.
• Improve and personalise our services.
• Communicate important updates, promotions, or relevant offers (with your consent).
• Comply with legal and regulatory requirements.
• Prevent fraud and ensure the safety of our clients.

3. Sharing Your Information

We do not sell your data. We may share your information with:

• Service Providers: Payment processors, travel operators, or logistics partners for fulfilling bookings.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

4. Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, track usage, and improve user experience. You may adjust your browser settings to manage cookies.

5. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and restricted access. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent where applicable.

To exercise these rights, contact us at hello@charterhire.io.

7. International Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place when transferring data internationally.

8. Children

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on charterhire.io with the revised date.

10. Contact Us

For questions regarding this Privacy Policy:
Email: hello@charterhire.io